Digital Mindset

Jeremy: In terms of your own personal investment journey, can you pick out any areas that have changed as a result of digitalisation? Ashley: I have an IFA and various investments that are largely managed on the Transact platform though I also use Hargreaves Lansdown...

Keeping up with the customer

Natwest has just announced 128 branch closures because of the ‘dramatic shift’ from face-to-face to online and mobile transactions. Nothing new there… 32 branches went last year because of ‘increased use of digital banking’ and 300 back in 1996, as it rolled out...

Fintech and the pension

Robo-advice hit the headlines again last week when Mark Carney upset the robo-advisers by linking the promise of fintech with the possibility of systemic risk. While the start-ups, sandboxes and incubators get all the attention, slowly but surely a quiet revolution is...

What’s important in 2017? Ask the consumer

We can only control what’s in our sphere of influence or in sporting language – to play what’s in front of us. So, regardless of external factors beyond our control, it’s the end-consumer – the investor – who we need to react to. As we head into 2017 what is he or she...