Investors will pay for digital service

This week, Charles Stanley Direct hiked its headline platform fee from 0.25% to 0.35%. The company blames the increase in charges on the tech investment required to provide a top service (having scooped the Platforum Best Direct Platform for Customer Service award...

WealthTech is working for asset managers

Last week’s acquisition of end-consumer engagement platform, rplan, by InvestCloud, is another tech play for asset managers and providers, hot on the heels of Invesco’s acquisition of Intelliflo. Having been an early user tester back in 2011, I’ve followed the rplan...

The asset manager brand – it’s complicated

Asset managers are thinking hard about distribution opportunities in 2018 and the role of their brands. Cognitive science looks at how the brain interprets marketing and to some extent this boils down to a battle of ‘head’ versus ‘heart’. Do consumers make decisions...