Evolving direct-to-consumer business models

The UK D2C market was upbeat over 2024 in terms of assets, flows and customer acquisition. A longer perspective reveals significant shifts in the make-up of this distribution channel. Self-directed investors have become more price sensitive. This has been led by those...

What’s neo in UK D2C?

As the UK D2C market approaches £500bn, the incumbents are still dominant but the shape of the market is changing. Direct platforms still manage the lion’s share of assets, according to Platforum’s UK D2C: Market Overview, published this week. Hargreaves Lansdown...

Online investing star performers

Providing good online experience for investors is challenging. Managing ongoing relationships is more complicated than providing transactional services. Our annual investor experience research finds some areas of improvement and picks out the Platforum Online...